SHIPPING POLICY
SHIPPING POLICY
At BLOOM GOODS INC, we aim to provide a straightforward and reliable shipping experience. This policy explains how orders are processed and delivered.
1. Order Processing Time
Orders generally require 3–7 business days for processing before shipment.
Processing includes order verification, preparation, packaging, and other fulfillment steps.
Business days generally exclude weekends and applicable holidays. Processing may take longer during peak shopping periods or when additional order verification is required.
2. Shipping and Transit Time
After an order has shipped, estimated transit time is generally 5–10 business days.
Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.
3. Estimated Total Delivery Time
The estimated total time from order placement to delivery is generally 8–17 business days, calculated by combining the processing and transit estimates above.
This is an estimate rather than a guaranteed delivery date. Unexpected delays may occur.
4. Shipping Address
Please ensure that your shipping address and contact information are accurate when placing an order.
If you need to correct an address, contact customer service as soon as possible. We cannot guarantee changes after an order has entered processing or has been shipped.
5. Order Confirmation and Tracking
After placing an order, you may receive an order confirmation by email.
Once tracking information becomes available, it will be provided through the available order notification or tracking process.
Tracking information may take some time to update after shipment.
6. Shipping Delays
Delivery may be delayed by circumstances including severe weather, carrier disruptions, holidays, customs procedures where applicable, or other events outside our reasonable control.
If your order appears to be significantly delayed, please contact our customer service team with your order number.
7. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us with your order number and relevant details. Photographs of damaged products or packaging may help us review your request.
We will review the available information and work with you to determine an appropriate resolution in accordance with applicable law and our policies.
8. Contact Us
For shipping questions, please contact:
Company Name: BLOOM GOODS INC
Address: 1531 E Bradford Pkwy, Ste 200, Springfield, MO 65804, United States
Email: service@cigepan.com